CDSS has issued instructions to counties about the content of CalFresh overissuance notices. Counties must complete the free-form “Here’s Why” section of the overissuance notice. The drop-down menu explanations in the “Here’s Why” section of the overissuance notice do not provide sufficient detail about the reason for the overissuance and must be accompanied by additional information that is specific to the case. The free-form “Here’s Why” section must be completed even if the county consortia computer system allows the notice to be issued without completing the free-form section in order to meet state and federal due process requirements.
At a minimum, the free-form “Here’s Why” section must include: 1) the amount of benefits the household received, 2) the amount of benefits the household should have received, 3) the time period of the overissuance, 4) the specific reason that caused the overissuance, 5) the amount of benefits to be repaid, and 6) how the household can pay the claim. ACL 16-71 (September 12, 2016).