This Notice provides (belated) information about the increased duties of the Office of the Foster Care Ombudsman (FCO). The FCO is an autonomous entity within the CDSS, whose purpose is to provide Foster Children (WIC 300 and 600) with a means to resolve issues related to their care, placement, or services.
Since 2006, complaints previously received by the CDSS Operations Bureau (OB) were re-directed to the FCO. The FCO Complaint and Inquiry Process is listed in this ACIN. [Download]