The California Department of Social Services (CDSS) has issued guidance authorizing child welfare services monthly caseworker visits to be done by videoconference when an emergency prohibits or limits face-to-face contact. The decision to do monthly caseworker visits by videoconference must be made on a case by case basis.
Child and Family Service case reviews can be done by videoconference but that decision must be made based on the circumstances of the case using specified factors. (ACIN I-33-20, April 21, 2020.)