ACIN I-09-06 – Use of Translated Forms and Documentation of LEP Services and Accommodations (February 17, 2006)

Not only are counties to use forms translated by CDSS, regardless of the Limited English Proficient (LEP) population size, but, GASP!, they are to do so regardless of what the county’s computer automation system will spit out. Motivated by the joys of the new CalWIN system, the Civil Rights Bureau (CRB) reminds counties “there’s always paper.” While they are there, the CRB also goes over the requirement to allow clients to self-identify their preferred language of oral AND written communications, documenting the use of language services, use of self-provided interpreters, documenting disability accommodation need and provided services, and… that there are more obligations awaiting a reader’s pleasure in MPP Division 21. [Download]