Some instructions to address two issues with the Quarterly Report on Quality Assurance/Quality Improvement (QA/QI) for Personal Care Services Program (PCSP), IHSS Plus Waiver (IPW) and IHSS Residual (IHSS-R) Program. (Let’s hear it for shorter program names!) 1. Reviewed cases for which a final determination of status was not completed within the reporting quarter – accounting for those cases lacking a final determination caused a discrepancy in the math. 2. Federal reporting requirements mandate that counties be allowed to report their level of compliance with the Individual Emergency Back-Up Plan (see ACL 07-08). The SOC 824 was revised to allow for this accounting/reporting. [Download]