Electronic theft occurs when a recipient (or authorized representative) has not lost physical possession of their EBT card and money is stolen from their EBT account electronically (skimming). The CDSS protocol includes a reporting form, timelines for county review, instructions regarding when a referral for investigation is made, and notice of action language. The programs covered by the protocol are: CalWORKs and all Welfare to Work supportive services, Refugee Cash Assistance, CAPI and county administered GA/GR) in counties that distribute GA/GR using EBT. [Download]
Summaries of select CalWORKs, CalFresh, Health and Housing Regulations