Upon request, or upon notice that a person requires accommodation due to a disability, counties must assist CalWORKs applicants and recipients to obtain required benefit eligibility evidence if the applicant’s or recipient’s good faith efforts to obtain the evidence have failed. CDSS has directed counties to revise 17 notices of action that deny, discontinue or decrease benefits due to failure to provide required verification to specify that the client did not ask the county for help getting the required proof of evidence of eligibility. CDSS also directs the counties to rescind any negative actions on CalWORKs cases wherein the applicant or recipient asked the county for help, but did not receive help. ACL 14-88 (11/20/14)