Notice requirements for Medi-Cal applicants/beneficiaries who fail to respond or provide additional information

In light of the recent preliminary injunction in Korean Community Center of the East Bay v. DHCS, DHCS has instructed counties as of June 23, 2015, to stop discontinuing for failure to respond until appropriate and adequate NOAs can be issued with the specific information requested.  DHCS MEDIL I 15-18 (7/29/15).

The state has issued more specific instructions for denials at application (DHCS ACWDL 15-26) and discontinuances at redetermination (DHCS ACWDL 15-27).  The letters provide required language for these situations.  Additionally, the state reminds counties on how to handle verbal requests for discontinuing benefits. (7/31/15).