The California Department of Child Support Services has released a reminder that local child support agencies (LCSAs) must provide accountings in child support cases on request. The LCSA must provide an audit of arrears within 30 days of a request by either a custodial or non-custodial party. If the LCSA cannot complete a review of arrears within 30 days, the LCSA should send a letter to the requestor informing of the delay and an estimate date for completion of the audit of arrears.
The LCSA must also provide a payment history to non-custodial parents on request.
A custodial or non-custodial party can file a request for complaint resolution for failure of a LCSA to provide a financial audit on request. CSS Letter 15-12 (12/3/15).