Recently, DHCS issued a letter educating counties about non-emergency medical transportation (NEMT). NEMT services are covered through Medi-Cal when a beneficiary cannot safely use other means of public or private transportation due to medical contraindication. These beneficiaries can be transported by litter vans, wheelchair vans, ambulances, or air. Counties are to direct beneficiaries and providers to an NEMT provider or to the DHCS San Diego Field Office at (858) 495-3666.
DHCS MEDIL I 18-05 (April 12, 2018)