Requirement to provide copies of electronically filed CalFresh applications and allow corrections

The California Department of Social Services has issued guidance regarding providing CalFresh households with a copy of their application. If the application was completed and signed with a telephonic or gestured signature then the county is required to promptly supply a copy of the application and instructions on how to fix any mistakes or omissions.

The applications completed on paper or electronically include any submitted in-person, online, by mail, by fax or other electronic transmission. Telephonic applications require the verbal assent of the household to be audio recorded in order to be valid. These may be completed over the phone. Gestured signatures include the use of signs and expressions communicating assent or agreement in American Sign Language (ASL), Manually Coded English (MCE), or another similar language or method during an interview in person or over video call. The requirement to provide copies of the application applies to both the original application and to recertifications.

For electronically signed applications, households have 10 days from the time of the completion of the electronic signature to review the information on the application and make any necessary changes. This can be done by crossing out incorrect information and writing in correct details. They may also call the county and submit the corrections online or visit the county office to submit corrections. This must be completed within that 10-day period but the applications do not need to be signed again.

Corrections made within the ten days following the completion of the signature are not considered mid-period reports and must be treated in accordance with application processing rules. Corrections are submitted after 10 days are considered mid-period reports. If incorrect benefits were given to the household because of late corrections, the CWD may make a claim for the amount over- or under- issued.  (ACL 25-83, November 19, 2025.)