New carrier, new claims information. [Download]
With the implementation of the CMIPS II, counties have seen an increase in call volumes and questions from providers and recipients related to payroll processing in the new system. CDSS recognizes that the implementation of the new system will cause an increase in the counties workload. To assist the counties with this, CDSS has requested the CMIPS II vendor to implement a Provider Assistance Line to take calls and answer basic payroll questions. related timesheet questions, as well as direct deposit and garnishment questions for both CMIPS II and Legacy CMIPS. The scope of the Provider Assistance Line vendor is very limited — the ACL lists what it can handle. [Download]
Although listed as an Errata, this is more of an update about the status of the waiver CDSS requested regarding Expedited Service (ES). The waiver would allow postponement of the interview until after issuance of the ES benefits in certain circumstances. FNS originally denied the waiver, as California’s statute was not consistent with federal law regarding ES (it provided that screening occurred if ES was requested, but federal law requires all applications to be screened and does not put the burden on the applicant). The statute has been amended and DSS has resubmitted the waiver request, which is still pending. The letter also corrects the section on applications made prior to the 15th of the month, and given ES with postponed verification. Essentially, the household must get the verification in by the subsequent month or have to reapply (and won’t be eligible for ES until the verification is provided.) [Download]
Issued 3 months ago but just posted now,a description of each of the Children and Family Services Division (CFSD) Branch’s responsibilities and staff assignments in those branches. [Download]