CalFresh and CalWORKs electronically reported information

The California Department of Social Services has clarified requirements about how the County Welfare Departments (CWDs) will accept information for participants of CalWORKs and CalFresh electronically.  Electronically submitted information can include reporting changes, submitting verification, and other information that might affect the participants’ case.

CWDs must accept and process all information submitted by participants by e-mail, fax or the BenefitsCal Portal, even if that information is sent fby email to individual staff, general, shared or unencrypted. CWDs will not be cited in error for confidentiality if the participant has sent an unencrypted email. While all of these will be acceptable forms of information, CDSS says submitting by email may lead to some operational challenges and encourages participants to submit information via the BenefitsCal Portal. Making a BenefitsCal account is encouraged but information may be submitted anonymously without an account. (ACIN I-01-25, January 29, 2025.)

 

CalWORKs case processing during disasters

The California Department of Social Services (CDSS) has issued a reminder about policy for processing CalWORKs cases for victims and evacuees of state and/or federally declared disasters.

For disaster evacuees who apply for CalWORKs, if the applicant and the county make a good faith effort to obtain verification and are unable to do so, including identity, time on aid, and CalWORKs eligibility factors, the county must accept the evacuee’s statements signed under penalty of perjury in lieu of verification.  These families must comply with regular verification rules as soon as practicable.  Counties must inform families that they can get help from the county if they need help in getting verification.

When an evacuee applies for CalWORKs, counties must establish that the evacuee was living in a county designated as a federal disaster and/or state-declared emergency zone and ask if the evacuee or anyone else in their family is receiving CalWORKs from that county or another disaster county.

CalWORKs recipients may be eligible for nonrecurring special needs payments because of emergencies from the fires, such as damage to or loss of shelter or belongings. Nonrecurring special needs funds can be used to repair or replace clothing or household equipment, to provide assistance for damage to the home, or to pay for interim shelter when the AU’s home was destroyed or made uninhabitable or inaccessible. The maximum nonrecurring special needs payment is $600 for each individual incident.

Disaster assistance from federal, state or local government or disaster assistance organizations is excluded from consideration as income.

For CalWORKs applicants, diversion may be available to address their specific crisis or item of need. Applicants in an emergency should be evaluated for Immediate Need Payments.

A written statement from the applicant is sufficient to establish intent to establish residency in California and in the county of application for the foreseeable future. Receipt of benefits at an address outside of California for two months or longer is not apparent evidence of intent to reside outside of California when return to California is prevented by a disaster.

For income, it is expected that some evacuees will no longer have reasonably anticipated income because of the disaster. For property and resources, counties must consider the applicant’s ability to access, occupy or sell their property at the time of application because of the disaster.  Federal disaster and emergency assistance, and comparable state, local and private disaster assistance payments, are excluded from being considered either income or resources.

For families temporarily separated because of the disaster, a family member is considered temporary absent if they expect to reunite within one full calendar month. CalWORKs recipients can maintain a home in a different county than the county they are physically residing in if they intend to return to that home within four months.

Most evacuated families will not be able to participate in welfare-to-work activities. Counties should make a good cause determination for evacuated families for nonparticipation in welfare-to-work activities. Counties should also determine if an applicant needs barrier removal services such as mental health services or housing stabilization program services and provide these services as expeditiously as possible.

Counties must maintain the ability for families to apply for Homeless Assistance benefits during normal business hours.  Temporary Homeless Assistance must be issued or denied within the same working day as the request.  Permanent Homeless Assistance must be approved or denied within one business day.

Homeless Assistance can be issued in one lump sum payment for 16 days when homelessness is caused by a declared disaster.  Temporary and permanent Homeless Assistance is not limited to once every 12 months when the cause of homelessness is a disaster.  Counties may accept sworn statements of how homeless assistance money is spent, or counties can grant good cause for not providing paper verification such as motel receipts.  Homeless Assistance applications are not required to be made in person or to include a face-to-face interview.  Counties can complete the homeless assistance Statement of Facts on behalf of the family and accept electronic signature or oral attestation.

The CalWORKs Housing Support Program can provide interim housing, including hotels and motels, for disaster evacuees.  CDSS does not limit the number of days the Housing Support Program can cover hotels or motels.

Counties must notify CDSS when they will be closed during normal business hours.  CDSS asks counties to report closures because of a disaster to CDSS as soon as it is safe to do so.  (ACWDL, February 24, 2025.)

 

Waiver of resource and vehicle limits, and in kind benefits rule, because of Los Angeles fires

The CalWORKs and resource and vehicle limits have been waived because of the Los Angeles fires.  The CalWORKs aid in kind rule, which requires counting receipt of a full item of need as income, has also been waived because of the Los Angeles fires.  The waiver applies to designated zip codes and will be in effect until the state emergency declaration ends.  (ACWDL, February 19, 2025.)

SAR 7 and recertification waiverer because of Los Angeles fires

The requirement to submit SAR 7s or annual recertifications for CalWORKs and CalFresh has been waived for January, February and March, 2025 because of the Los Angeles wildfires.  The waiver applies to designated zip codes. Recipients will need to complete their next SAR 7 or annual recertification after March 2025 as scheduled.  Recipients who had already completed their January, 2025 SAR 7 or recertification and had been found ineligible for benefits will not be redetermined.  (ACWDL, February 10, 2025.)

CalWORKs Family Reunification benefits

Effective January 1, 2025, participants who were members of a CalWORKs family when CalWORKs-eligible children were removed from the home will remain eligible for CalWORKs cash aid, child care and reunification services when: 1) all CalWORKs-eligible children were removed by the county Child Welfare Services (CWS), 2) the AU received CalWORKs cash aid when removed, and 3) the child welfare services agency or court has determined that the services mentioned above are necessary for reunification.

CalWORKs family reunification cash aid is limited to six months.  Other CalWORKs family reunification services can continue after six month with good cause granted by the CWS.

Upon notification that all CalWORKs eligible children have been removed from the home, children are considered temporarily absent for one month. After one month, CalWORKs Family Reunification will take effect if either there is a case plan in effect or under development by the CWS agency that includes providing cash aid, or there is a court order for a case plan that includes providing cash aid.

Pregnant Person Only cases when there is immediate removal of the child upon birth can be eligible for CalWORKs Family Reunification cash aid.

Non-needy caretaker relatives are not eligible for CalWORKs Family Reunification cash aid.

CWS removal of a child is considered an action that is verified upon receipt, which means that it changes CalFresh benefits mid-period.

If CalWORKs is terminated because of removal of the children by CWS, the household can be eligible for Transitional CalFresh.  (ACL 25-05, January 7, 2025.)

Welfare-to-Work good cause and flexibilities because of Los Angeles wildfires

The California Department of Social Services has issued guidance regarding Welfare-to-Work participation and the Los Angeles wildfires.  Los Angeles and Ventura Counties can implement county-wide blanket good cause to suspend welfare-to-work participation during the state of emergency.  Welfare-to-work participants may continue to voluntarily participate.  This blanket good cause does not stop the 60 month time on aid clock.

These counties should establish an end date for blanket good cause based on the time needed to reengage participants.  Blanket good cause cannot extend longer than the state of emergency.

After blanket good cause ends, counties should continue to grant good cause and exemptions on a case-by-case basis for participants who have health or economic issues because of the wildfires.

Wildfire victims may also be eligible for nonrecurring special needs payments, an exception to the once every 12 months limit on Homeless Assistance, and welfare-to-work exemptions.  Current recipients may also be eligible for the CalWORKs Housing Support Program.

Some wildfire evacuees may apply for CalWORKs outside of their home county.  Evacuees may not have documentation available.  If evidence does not exist, or the applicant and county make a good faith effort to obtain verification but are unsuccessful, the county must accept the applicant’s statement under penalty of perjury.

Families receiving CalWORKs through the recovery period must comply with regular verification rules as soon as possible. (ACWDL, January 28, 2025.)