CalWORKs

Implementation of EBT online purchasing

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The California Department of Social Services (CDSS) informs counties that Electronic Benefits Transfer online purchasing will be available on April 28, 2020.  EBT online purchasing will initially be available at Amazon and Walmart.

Both Amazon and Walmart accept EBT for food purchases using CalFresh benefits. Walmart also accepts EBT purchases of non-food items using CalWORKs benefits.  Federal law prohibits using CalFresh benefits to pay delivery charges or other fees for online purchases.  Walmart accepts CalWORKs benefits via EBT to pay for delivery fees. Amazon offers Amazon cash to deposit money to pay for delivery fees or other purchases.

Counties should refer clients to the retailer’s website or the customer service number on the back of the EBT card for assistance with online purchasing.  (ACWDL, April 14, 2020.)

Semi-Annual reporting and adding both a newborn and second parent

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The California Department of Social Services (CDSS) has issued a clarification to mid-period reporting rules for adding a newborn and second parent to an existing pregnant person only CalWORKs case.  The newborn and the second parent are treated separately.  Different analysis may be needed to determine how each would affect the CalWORKs grant for the existing Assistance Unit (AU).  The second parent and the newborn may be added to the pregnant person only case separately to maximize aid.

In general, when the AU voluntarily reports a new person in the home mid-period, that person is added to the AU mid-period if benefits would increase, but is not added to the AU until the first day of the next Semi-Annual Reporting period if benefits will decrease.  This rule applies to both newborns and second parents.

When the newborn reported and the second parent moves into the home, the county first evaluates whether adding the newborn will increase aid, and if so adds the newborn to the AU.  The county then evaluates whether adding the second parent will increase aid, aid if so adds the the second parent to the AU.  If either addition to the AU would cause a decrease in aid, the addition does not occur until the first day of the AU’s next semi-annual reporting period.

When the second parent is living in the home at the time the pregnant person applies for aid, the application includes the second parent but the second parent is an excluded member of the AU until the child is born.  The second parent’s income is considered in determining financial eligibility, and the second parent is subject the requirement to report increases in income that are more than the income reporting threshold.  However, even when the second parent was living in the home at the time the pregnant person applied for aid, the county determines whether adding the newborn increases or decreases aid and acts accordingly.  The county then separately determines whether adding the second parent to the AU will increase or decrease aid and acts accordingly.  (ACIN I-16-20, February 24, 2020.)

COVID-19 and CalWORKs Home Visiting Program

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The California Department of Social Services (CDSS) has issued guidance regarding COVID-19 and the CalWORKs Home Visiting Program (HVP).

CDSS is temporarily allowing home visitors to provide services remotely if possible.  When possible, home visits can be done using a telehealth platform that is HIPPA compliant.  To the extent allowable under each model of home visiting, other communications platforms can be used.

Each home visiting model has specific guidelines regarding virtual contact with clients that are outlined.  (ACWDL, April 7, 2020.)

Changes to CalWORKs Home Visiting Program

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The California Department of Social Services (CDSS) informs counties of changes to the CalWORKs Home Visiting Program (HVP) because of passage of SB 80.  HVP provides home visits to families with children under 24 months and pregnant persons to support positive health, development and well-being outcomes.

Counties may now serve families that are not first time parents.  Any family with a child under age 24 months can now be provided HVP.  Pregnant persons who have applied for CalWORKs within 60 days of reaching the second trimester of pregnancy and would be eligible for CalWORKs except for not having reached the second trimester of pregnancy also now can receive HVP.   Individuals who have applied for and are apparently eligible for CalWORKs can now receive HVP.

Counties now have the option to incorporate participation of the non-custodial parent into HVP upon agreement by both the custodial and non-custodial parents.  Counties must ensure privacy of case information between the parents is protected.

A CalWORKs applicant who started receiving HVP and then withdrew their application can continue receiving HVP if no other home visiting program is available.

Counties are no longer required to serve the eligible population before serving additional individuals.

Individuals in the Cal-Learn program are eligible for HVP.  (ACL 20-23, February 10, 2020.)

COVID-19 CalWORKs Welfare-to-Work guidance

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The California Department of Social Services (CDSS) has issued guidance regarding the impact of COVID-19 on CalWORKs Welfare-to-Work (WTW).

Counties should exercise discretion regarding optional documentation and verification in order to continue providing WTW services and supports.

Counties can issue temporary blanket good cause for not meeting WTW requirements.  This includes all initial engagement activities, all assessments and evaluations, completion or maintenance of a WTW plan and WTW participation.

Sanctioned clients may now have good cause not to participate or who have a cure plan with activities that are no longer available.  For those clients, counties should implement cure plans documenting that the activity that the client failed to do is not available because of COVID-19.  The cure plan can specify an alternative activity such as reviewing orientation materials or conducting job search online.  When assigning another activity is not practical or feasible because of COVID-19, counties may implement cure plans stating the lack of available activities and that the client temporarily has good cause not to participate.

Counties cannot cure all sanctioned participants because of COVID-19. Clients must sign a cure plan.  Counties are encouraged to issue pre-populated sanction sure plans for individuals to sign without solicitation from the client.  Counties should consider telephonic, electronic or mail-in signatures.  For counties that cannot accept electronic or recorded telephonic signatures, counties must enter a case not stating the individual attested to the information provided.

For clients who are in noncompliance but are not yet sanctioned, counties should make all attempts to avoid imposing sanctions by offering other available and appropriate activities, or by applying good cause.

Counties can continue subsidizing wages in the Expanded Subsidized Employment program even when the worksites are closed because of COVID-19.

CalWORKS Work Study subsidies can continue where work hours are reduced, worksites are closed or students are otherwise unable to meet work study obligations because of COVID-19.  For example, the subsidy may continue when students are unable to work because of lack of supportive services, such as when the student’s child care provider is closed because of COVID-19.  The subsidized payment can be made directly to the CalWORKs recipient, or through the employer or third-party payor if they are able to issue subsidized wages to the recipient.  (All County Welfare Directors Letter, March 30, 2020.)

COVID-19 new interim homeless assistance program guidance

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The California Department of Social Services (CDSS) has issued new guidance CalWORKs Homeless Assistance (HA) and COVID-19.  This new guidance supersedes CDSS’ March 19, 2020 All County Welfare Directors Letter for HA only.

Up to 16 days of motel vouchers are available from HA for eligible or apparently eligible CalWORKs participants.  Because of COVID-19, counties may waive the three-day limit to verify homelessness.  Counties may issue benefits in increments of more than one week, up to all 16 days at once.

Families should be granted good cause for not completing daily permanent housing search.

Receiving HA because of a state or federally declared disaster does not count against a client’s once per 12-months limit on HA.  In addition, clients affected by COVID-19 may be eligible for an exception to the once per 12-months limit because of uninhabitability of the home or a medical illness. For example, if a parent needs to isolate themselves because of COVID-19, HA should be granted based on exception because of medical illness.

HA applications are not required to be made in person or to include a face-to-face interview.  Counties can complete the application and have the client electronically sign it.  Counties can also record a verbal attestation over the phone or enter a case note stating the client attested to the information.

Counties can accept sworn statements for not providing paper verification such as hotel receipts or counties can grant good cause for not submitting paper verification.

Although existing guidance requires counties to issue vendor payments when there has been a finding of mismanagement, if there is no feasible way to issue vendor payments because of COVID-19, counties should consider issuing benefits on the client’s EBT card.  (All County Welfare Directors Letter, March 31, 2020.)