CalWORKs

Direct deposit of cash benefits

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The California Department of Social Services reminds counties that electronic benefits transfer cardholders can opt-in to receive benefits by direct deposit at any time.  Benefits may be issued by direct deposit for CalWORKs, RCA, CAPI, and Kin-GAP.  Counties must inform recipients and applicants of these programs of the direct deposit option at application and any redetermination.

Delivery of benefits by direct deposit is more secure, and benefits will always arrive on the first of the month.

Demand Deposit Accounts are eligible to receive cash benefits through direct deposit.  (ACIN I-23-23, May 3, 2023.)

CalWORKs Home Visiting Program laptop loaner program

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The Laptops 4 Life program provided laptops to CalWORKs Home Visiting Program participants.  Families who received the laptops could keep them.  Participants could request both a smartphone and a laptop if the county or home visiting partner has assessed that the family is in need of both devices for the household. 25 counties participated in the program.  Counties worked with their home visiting partners to determine participants’ need for the devices.

The Laptops 4 Life program is extended to September 29, 2023.  This extension allows CalWORKs home visiting program participants to get a laptop and potentially a smartphone until September 29, 2023.  (ACWDL, November 2, 2022.)

Treatment of Hospital and Skilling Nursing Facility retention pay for various programs

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Hospital and Skilled Nursing Facility COVID-19 Worker Retention Pay gives eligible full-time employees a one-time payment of up to $1,500, eligible part-time employees a one-time payment of up to $1,250, and eligible physicians a one-time payment of up to $1,000.

The Clinic Workforce Stabilization Retention Payment Program provides funds to eligible clinics make a one-time retention payment to eligible employees.

For CalWORKs and CalFresh, payments under each of these programs are non-recurring lump sums and are therefore not income.  These payments are considered property in the month of receipt.

These payments are not considered income for Refugee Cash Assistance, Entrant Cash Assistance, or Trafficking and Crime Victims Protection Act benefits.

For CAPI, these payments are not income and are excluded as a resource. (ACL 23-21, January 31, 2023.)

BenefitsCal Release of Information

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The California Department of Social Services (CDSS) has announced the release of the integrated release of information form for BenefitsCal.

Currently, people can request access to their county welfare department file using the ABCDM 228 form, or an alternative document that identifies the participant releasing the information and the agency institution or provider to whom information is released.

People can grant access to the county welfare department case file information in BenefitsCal using the ABCDM 229 form, which will be integrated into the BenefitsCal portal.  The ABCDM 229 form is the only way for a community based organization (CBO) to access client information on BenefitsCal.  Either the benefits applicant or the CBO can submit ABCDM 229 form by document upload to BenefitsCal.  The ABCDM 229 can also be submitted to the county in a paper format.

With a ABCDM 229 release of information, CBOs can access notice of action, verification requests, benefit award, program status, termination reasons, and upcoming SAR 7 and renewal dates.  CBOs will be able to access information in BenefitsCal for up to 1 year.  However, benefits award, program status, termination reasons and upcoming SAR 7 and renewal due dates will be limited to 60 days of case history.

To have access to BenefitsCal, a CBO must have a formal written agreement with the state or with any county, and have been approved by a county for a CBO account.  After the ABCD 229 is submitted, the county will determine whether the person who signed the form is the primary applicant in the household and whether the data elements in the system align with the information in the form.  If not, the county may contact the applicant to resolve any discrepancies.  If the county cannot resolve the issues, the form will remain pending for up to 365 days.  The county should fix data mismatches can be easily resolved (such as using the name Jim instead of James) without contacting the applicant.

Applicants can revoke a release of information at any time.  CBOs cannot revoke a release of information.

A separate ABCDM 229 is required for each county that a client has a case in (for example if a client moves) and for each CBO that the client authorizes.  (ACL 23-37, May 1, 2023.)

Eligibility of Cuban, Haitian, Nicaraguan, and Venezuelan parolees for federal and state benefits

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The California Department of Social Services (CDSS) has issued guidance regarding eligibility of Cuban, Haitian, Nicaraguan, and Venezuelan parolees for federal and state benefits.

Cuban, Haitian, Nicaraguan, and Venezuelan refugees and asylees are eligible for CalWORKs, CalFresh, SSI, Refugee Cash Assistance, and Refugee Support Services.  Asylum applicants are not eligible for federally funded benefits and services unless they hold another qualifying status.

Humanitarian parolees are generally not eligible for federal benefits.  Nicaraguan and Venezuelan parolees are not eligible for refugee benefits and services.  Cubans and Haitians who arrive in the United States under the supporter-based parole process are eligible for benefits to the same extent as refugees.

Temporary Protected Status holders are not eligible for most federal or state benefits or services.

For Refugee Cash Assistance, counties can accept a declaration under penalty of perjury that the individual has a qualifying immigration status if the worker is unable to confirm status after reviewing documents that suggest eligibility.  Refugee Cash Assistance applicants are not required to provide Social Security Numbers.

Cuban, Haitian, Nicaraguan, and Venezuelan parolees are eligible for CalWORKs because humanitarian parolees have Permanent Residence Under Color of Law.  As CalWORKs recipients, they are eligible for Welfare-To-Work services, Family Stabilization, domestic abuse survivor services, Housing Support Program, Homeless Assistance, Bringing Families Home, Housing and Disability Advocacy Program, and Home Safe.  Housing Support Program and Homeless Assistance can supplement federal refugee resettlement funding.

Cuban, Haitian, Nicaraguan, and Venezuelan parolees are eligible for Cash Assistance Program for Immigrants.

Cuban, Haitian, Nicaraguan, and Venezuelan parolees may be eligible for CalFresh or the California Food Assistance Program if they have been paroled into the United States for at least one year.

Cuban, Haitian, Nicaraguan, and Venezuelan parolees may be eligible for Medi-Cal.

Counties must submit cases to the SAVE system for verification.

Cuban, Haitian, Nicaraguan, and Venezuelan parolees can present a copy of their electronic Form I-94.  Additional verification may be required in limited circumstances, such as when information from the applicant does not match federal immigration records. (ACIN I-13-22, April 20, 2023.)

 

Requirements for truncating Social Security Numbers

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The California Department of Social Services (CDSS) has issued guidance regarding AB 499 (2020) that requires mailings from state agencies, which includes counties operating state and federal programs on behalf of CDSS, to only include the last four digits of a Social Security Number in outgoing mail.

Effective January 1, 2023, with limited exceptions, state agencies must only include the last four digits of a Social Security Number in outgoing mail.  Computer systems must make changes to implement this requirement.  County processes must be revised to meet this requirement.  Computer systems that must make changes to comply include, but are not limited to, CalSAWS and BenefitsCal, CMIPS, ACMS, EBT, Child Welfare Services/Case Management System, Child Welfare Services CARES, and County Expense Claim Reporting Information System.

If a system is unable to make necessary changes in a reasonable timeframe, the system must implement a workaround to redact or truncate all Social Security Numbers in outgoing mail.

Counties should report any mailings that violate this requirement to CDSS using the breach and incident process.  (ACL 23-17, January 31, 2023.)