Treatment of Pandemic Unemployment Compensation and other Unemployment Insurance for CalWORKs

The California Department of Social Services (CDSS) has issued guidance regarding how Pandemic Unemployment Compensation (PUC) and other Unemployment Insurance programs are treated for purposes of CalWORKs.  PUC is the additional $300 per week in Unemployment Insurance benefits in the December, 2020 stimulus package.  For CalWORKs, PUC payments are now exempt for both applicants and recipients.  For CalFresh, PUC payments are exempt from consideration as income or resources for nine months following receipt.

Pandemic Unemployment Assistance (PUA), which is for self-employed workers and independent contractors, is considered income for CalWORKs applicants and recipients.  Pandemic Emergency Unemployment Compensation (PEUC), which is extension benefits after regular Unemployment Insurance or PUA expires, also is considered income for CalWORKs applicants and recipients.

FED-ED is an additional extension of Unemployment Insurance benefits during periods of high unemployment for people who have sufficient earnings.  FED-ED is considered unearned income.  FED-ED benefits are considered income for CalWORKs applicants and recipients.

Mixed Earners Unemployment Compensation (MEUC) is an additional $100 per week in Unemployment Insurance for individuals eligible for Unemployment Insurance and who have at least $5,000 in self-employment income.  MEUC will be considered unearned income when it is issued.  MEUC will be considered unearned income.  MEUC benefits will be considered income for CalWORKs applicants and recipients.

Refugee Cash Assistance, Entrant Cash Assistance and Trafficking and Crime Victims Assistance Program follow the same CalWORKs rules for PUC, PUA, PEUC, FED-ED and MEUC.  (ACL 21-22, February 26, 2021.)

COVID-19 third extension of time eligibility for RCA, ECA and TCVAP

The California Department of Social Services (CDSS) has issued instructions for an additional extension of time eligibility for Refugee Cash Assistance (RCA), Entrant Cash Assistance (ECA) and Trafficking and Crime Victim Assistance Program (TCVAP).  Effective February 1, 2020, this extension applies to RCA, ECA and TCVAP until April 30, 2021.  This extension is limited to persons whose date of eligibility for benefits is April 1, 2019 through August 31, 2020.

Applicants for RCA, ECA and TCVAP are not required to provide Social Security Numbers.

Verification and documentation requirements are waived for all three programs. Verbal declarations are acceptable verification, including verification of immigration status.

Counties must provide uninterrupted assistance retroactive to February 1, 2021 through April 30, 2021 regardless of whether they received the prior benefits extension.  For benefits recipients who were scheduled to be terminated January 31, 2021, counties must rescind any discontinuances of benefits. Recipients who reached their time limit before August 31, 2020 may reapply for benefits.  Those persons must confirm that they were economically impacted by COVID-19.

People receiving extension benefits must comply with SAR-7 and annual redetermination requirements.

Counties are encouraged to use flexibilities to help client meet employment requirements.  Counties should ensure that all RCA and ECA recipients are enrolled in and referred for employment services and English classes.

TCVAP recipients must provide proof of submission of a T-Visa application within 12 months of the date of application.  Counties should review cases where applicants or recipients are unable to apply for a T-Visa for good cause.  Counties can accept written declarations for verification that an applicant or recipient has applied for a U-Visa.

Counties should disregard certain COVID-19 emergency payments when determining income and assets for applicants impacted by COVID-19.

Counties must notify RCA, ECA and TCVAP recipients receiving extended cash assistance of the time extension and continuance of aid at least 10 days prior to issuing cash payments.  (ACWDL, January 28, 2021.)

COVID-19 extension of time eligibility for RCA, ECA and TCVAP

The California Department of Social Services (CDSS) has issued instructions for an additional extension of time eligibility for Refugee Cash Assistance (RCA), Entrant Cash Assistance (ECA) and Trafficking and Crime Victim Assistance Program (TCVAP).  Effective October 1, 2020, this extension applies to RCA, ECA and TCVAP until January 31, 2021.  This extension is limited to persons whose date of eligibility for benefits is April 1, 2019 through May 31, 2020.

Applicants for RCA, ECA and TCVAP are not required to provide Social Security Numbers.

Verification and documentation requirements are waived for all three programs. Verbal declarations are acceptable verification, including verification of immigration status.

Counties must provide uninterrupted assistance retroactive to October 1, 2020 through January 31, 2021 regardless of whether they received the prior benefits extension.  For benefits recipients for September through December, 2020, counties must rescind any discontinuances of benefits. Recipients who reached their time limit before August, 2020 may reapply for benefits.  Those persons must confirm that they were economically impacted by COVID-19.

People receiving extension benefits must comply with SAR-7 and annual redetermination requirements.

Counties are encouraged to use flexibilities to help client meet employment requirements.  Counties should ensure that all RCA and ECA recipients are enrolled in and referred for employment services and English classes.

TCVAP recipients must provide proof of submission of a T-Visa application within 12 months of the date of application.  Counties should review cases where applicants or recipients are unable to apply for a T-Visa for good cause.  Counties can accept written declarations for verification that an applicant or recipient has applied for a U-Visa.

Counties should disregard certain COVID-19 emergency payments when determining income and assets for applicants impacted by COVID-19.

Counties must notify RCA, ECA and TCVAP recipients receiving extended cash assistance of the time extension and continuance of aid at least 10 days prior to issuing cash payments.  (ACWDL, December 15, 2020.)

COVID-19 civil rights obligations

The California Department of Social Services (CDSS) provides guidance to counties regarding meeting their civil rights obligations in emergency situations.  Civil rights laws remain in effect when counties take emergency actions such as closing physical offices to the public, shortening office hours, or requiring staff to work from home.

Counties must provide services and administer programs free of discrimination.  During emergencies there can be heightened fear and anxiety leading to increased acts of xenophobia, racism, ableism, transphobia and many other forms of prejudice toward protected classes.  Counties should remind their staff to be mindful of the additional stress and anxiety of their clients.  CDSS recommends that counties make statements that reaffirm their commitment to civil rights protections both internally among their staff and externally to the public.  CDSS also recommends that counties provide refresher trainings to staff on how to provide service in an inclusive, culturally appropriate and sensitive manner.

Counties should remind staff to use the name provided by a person, even if it is different from the name on their record.  County staff should not make assumptions about a person’s sex, gender, gender identity and/or sexual orientation based on their name, their gender expression, their spouse or partner’s name, or their voice, and should use gender neutral language to foster an inclusive environment, until and unless the individual has identified their gender.

It is important to remind staff that COVID-19 is not linked to any race or nationality, and that stigmatizing people because of race or nationality is unlawful.

Counties must ensure that clients are notified of and can obtain information about programs or program changes, including changes in response to emergencies such as shortening office hours or increasing availability of phone interviews.  Counties must publicize this information in understandable and diverse formats in the threshold languages required by law.  Counties must also adopt communication methods that are understandable to people with intellectual, cognitive and psychosocial impairments.

When offices are closed or have shortened hours, office-related activities must continue to meet accessibility and non-discrimination standards.

Services and programs must remain accessible to people with disabilities as counties make changes during an emergency.  If a county designates a location for pick up/drop off of applications and forms, it must comply with Americans with Disabilities Act regulations for physical accessibility.

During medical emergencies such as COVID-19, if persons are advised to stay home, counties should ensure live or recorded messages are available in American Sign Language, Teletypewriter, and Telecommunications Device for the Deaf, and include captioning.  Counties can also consider designating office hours for people with disabilities or other vulnerable people.

Documents and postings on social media with images should have captions and images should be inclusive and not stigmatize disability.

Counties must continue to provide accommodations for people who have vision, hearing or speech disabilities.  Counties must provide auxiliary aids and services when necessary to communicate effectively.

Counties must continue to offer reasonable accommodations to persons with disabilities.  This obligation does not end at intake.  If a county staff member have actual knowledge of an individual’s disability or an individual’s need for an accommodation is obvious, the staff member must offer to assist the individual in self-identifying the disability and/or appropriate accommodations.  County staff should check for disability indicators in the case file prior to contact with the client.  Reasonable accommodations must be offered regardless of the method of contact. There is no limit on the amount of reasonable accommodation requests a person may make, and each request must be analyzed individually.

Counties must make sure they have adequate qualified interpreters and qualified translation services to assist Limited English Proficient individuals.  Counties must continue to maintain up-to-date lists of bilingual staff and remind staff of how to access these individuals.  Counties must also ensure that staff are trained in accessing alternate interpreter resources, including telephonic or video interpretation.

Clients maintain the right to file a discrimination complaint during an emergency or disaster.  Counties are reminded of their duty to actively receive and process civil rights complaints. Complaints can be made verbally or in writing.  Counties cannot require complainants to complete a form as a condition of filing a complaint.  (ACIN I-69-20, November 9, 2020.)

COVID-19 treatment of Lost Wages Assistance and Disaster Unemployment Assistance

The California Department of Social Services (CDSS) has issued guidance regarding treatment of Lost Wages Assistance (LWA) and Disaster Unemployment Assistance (DUA).  LWA is $300 per week issued to persons who are unemployed or partially unemployed because of COVID-19 and are eligible for at least $100 per week in unemployment insurance.  LWA is being issued pursuant to Presidential Memorandum dated August 8, 2020.

LWA is not considered income for purposes of CalWORKs, Refugee Cash Assistance, Entrant Cash Assistance and Trafficking and Crime Victims Assistance Program (TCVAP).  LWA is exempt because it is assistance issued under the Stafford Act.

Disaster Unemployment Assistance (DUA) is also not counted as income for purposes of CalWORKs, Refugee Cash Assistance, Entrant Cash Assistance and Trafficking and Crime Victims Assistance Program (TCVAP) because it is assistance issued under the Stafford Act.   (ACWDL, September 10, 2020.)

CalWORKs, CalFresh, RCA/ECA and TCVAP guidance regarding California wildfires

The California Department of Social Services (CDSS) has issued guidance flexibility for counties serving communities affected by wildfires.

If a county office closes during regular business hours, they must make it possible for people to apply for and receive CalWORKs, CalFresh, Refugee Cash Assistance/Entrant Cash Assistance (RCA/ECA) and Trafficking and Crime Victims Assistance Program (TCVAP) including emergency benefits, within timeframes required by state and federal law.  Counties must also provide notice of their hours of operation, and the procedures for applying for and receiving benefits when the office is closed.

For CalWORKs, for evacuees who apply for CalWORKs, if the applicant and the county make a good faith effort to obtain verification and are unable to do so, the county must accept the evacuee’s statements signed under penalty of perjury in lieu of verification.  If a social security number is unavailable, the individual must apply to the Social Security Administration for a new card and provide verification the completed application.  If the applicant has attempted in good faith to get verification but cannot, the county must temporary accept the evacuee’s statement under penalty of perjury.

When an individual or family displaced by fires applies for CalWORKs, counties must establish that the evacuee was living in a county designated as a federal disaster and/or state-declared emergency zone and ask if the evacuee or anyone else in their family is receiving CalWORKs from that county or another disaster county.

Counties are encouraged to offer CalWORKs diversion to evacuees to address their specific crisis or item of need.

Disaster assistance from federal, state or local government or disaster assistance organizations is excluded from consideration as income for CalWORKs.

For new applicants, evacuees should be informed pf the option to apply for temporary and permanent homeless assistance.  Applicant families are entitled to an exception to the one-every-twelve months limit because of a disaster.  When homelessness is the result of a state or federally declared disaster, the county may issue all 16 days of temporary homeless assistance in one lump sum payment.  If homelessness is caused by a disaster, the family is entitled to 16 days o disaster homeless assistance and then 16 days of regular homeless assistance.  Counties are also encouraged to refer clients to the Housing Support Program when a family is approved for CalWORKs.

Evacuee families should be evaluated for CalWORKs immediate need.  In determining eligibility for immediate need, liquid resources only include items that are immediately available.  Many evacuees may not be able to convert resources to cash prior to or after evacuation.

In counting income, some evacuees will no longer have income that is reasonably anticipated because of the disaster.

In counting property, only real and personal property that is actually available is considered for CalWORKs eligibility.  Many evacuees will not be able to access, occupy or sell their property at the time of application because of the disaster.  The county must consider the applicant’s ability and circumstances in meeting property provisions.

For families temporarily separated because of the disaster, a family member is considered temporary absent if they expect to reunite within one full calendar month.  CalWORKs recipients can maintain a home in a different county than the county they are physically residing in if they intend to return to that home within four months.

Counties should make a good cause determination for welfare-to-work nonparticipation in welfare-to-work activities.  Counties should also determine if an applicant needs barrier removal services such as mental health services or housing stabilization program services and provide these services as expeditiously as possible.

Current RCA/ECA and TCVAP recipients are eligible for the same waivers of existing rules as CalWORKs recipients.

Note that applicants for RCA/ECA and TCVAP are not required to provide Social Security Numbers.

RCA/ECA and TCVAP applicants impacted by the fires should be evaluated for an expedited emergency payment.

For CalFresh, counties statewide must serve displaced households under regular eligibility rules, including expedited service, regardless of whether the household is a permanent resident of the county of application.  When verification of residency is impossible, the county must accept self-certification.  Counties cannot impose a length of residency.  If the displaced household cannot provide necessary verification, self-certification or an affidavit can be used in place of the requested verification.

For recipients, food lost due to household misfortune, including fire, flood or loss of electricity, can be replaced.  CalFresh household must report the loss to the county within 10 days of the loss unless the county has been approved for an extension of timely reporting rules.  (ACWDL, September 1, 2020.)