Info on how to become certified by CDSS as a Qualified Agency to be able to contract. Qualified Agencies may provide IHSS to recipient who: 1) have been determined to be unable to function as the employer of the provider due to dementia, cognitive impairment, or other similar issues; 2) have been identified to need services under contract mode by the care coordination team ; or 3) are unable to retain a provider due to geographical isolation and distance, authorized hours, or other reasons. When a recipient who is severely impaired, is referred to a Qualified Agency, the Qualified Agency may provide emergency backup services, as needed, when a provider is unavailable due to vacation, illness, or other extraordinary circumstances, or the recipient is in the process of hiring or replacing a provider.  [Download]

WIC Section 12330 required that DSS meet with stakeholders to develop a voluntary IHSS provider training “that addresses issues of consistency, accountability, and increased quality of care.”  This Notice releases the training, which is a compilation of training resources that include 15 topics and a variety of subtopics. [Download]

County instructions to meet the requirement for an annual IHSS Quality Assurance/Quality Improvement (QA/QI) Plan.  The state will be issuing instructions later on the creation of a County Policy and Procedures site, where the “static” plan components set out in ACIN No. I-64-05 will be maintained.  Counties no longer need to report annually on these components.   [Download]

IHSS Minor Recipients Living with Parents, ORD No. 0113-01
The public comment period for this package will close on December 4, 2013 at 5:00 pm.

IHSS Health Care Certification, ORD No. 1212-09
The public comment period for this package will close on December 4, 2013 at 5:00 pm.

Announcing the availability of Webinars and classroom training for county IHSS program integrity staff to provide training and technical assistance to implement the Statewide Protocols for IHSS Program Integrity Activities (fraud home visits).  For staff only, part of the training required by the protocols. [Download]

The new IHSS anti-fraud protocols.  Although some info on staff training and provider communications, the main thrust is on home visits. Random home visits are prohibited, but otherwise home visits are specifically sanctioned “to ensure that the services authorized are consistent with the recipient’s needs at a level which allows him/her to remain safely in his/her home, and to validate the information in the case file.”  [Download]