The new IHSS anti-fraud protocols.  Although some info on staff training and provider communications, the main thrust is on home visits. Random home visits are prohibited, but otherwise home visits are specifically sanctioned “to ensure that the services authorized are consistent with the recipient’s needs at a level which allows him/her to remain safely in his/her home, and to validate the information in the case file.”  [Download]

Instructions/reminder about documenting unmet needs, and how that works with the IHSS cuts.  “Documented unmet need” is a recipient’s total hours for non-Protective Supervision IHHS that are in excess of the statutory maximum.  The Unmet need is supposed to be indicated on the Notice of Action, and the social worker identifying alternative resources to meet that need.  [Download]

With the implementation of the CMIPS II, counties have seen an increase in call volumes and questions from providers and recipients related to payroll processing in the new system.  CDSS recognizes that the implementation of the new system will cause an increase in the counties workload. To assist the counties with this, CDSS has requested the CMIPS II vendor to implement a Provider Assistance Line to take calls and answer basic payroll questions.  related timesheet questions, as well as direct deposit and garnishment questions for both CMIPS II and Legacy CMIPS. The scope of the Provider Assistance Line vendor is very limited — the ACL lists what it can handle.  [Download]

New insurance carrier, new claims rules.  [Download]

The following videos, Introduction and Services, Hiring a Provider,
Supervising Your Provider, and How to Correctly Complete a Timesheet in the New CMIPS II system, are now translated into the “state threshold languages” for the IHSS population: Spanish, Armenian, and Chinese.  [Download]