The California Department of Social Services (CDSS) has reinstated overtime and travel time violations for IHSS providers that were suspended because of COVID-19.

In ACL 20-32, CDSS stated that overtime and travel time violations incurred while performing services that were in critical need because of the COVID-19 state of emergency would be removed.

Effective September 1, 2020, violations for exceeding overtime and travel time limits are reinstated.   Going forward, counties should use the process in ACL 16-46 to determine requests to rescind overtime and travel time violations for services that are necessary because of COVID-19.  Counties can override overtime violations if: 1) the additional hours are necessary to meet an unanticipated need; 2) the additional hours are related to an immediate need that could not be postponed until a backup provider arrives; and 3) the additional hours are related to a need that would have a direct impact on the IHSS recipient and would have been needed to ensure their health or safety.

COVID-19 may require IHSS providers to work additional hours of overtime.  These hours may fall under the above criteria. Counties should consider such situations when determining whether to override an overtime or travel time violation.   (ACL 20-103, September 8, 2020.)

The California Department of Social Services has issued guidance regarding extension of  exceptions to In Home Supportive Services (IHSS) regulations because of COVID-19.

Effective August 4, 2020 until the end of the National Emergency, initial assessments for IHSS applicants can be conducted by videoconference for applicants who have been exposed to, present symptoms of, or test positive for COVID-19.

Counties must immediately begin doing reassessments.  Counties that suspended reassessments must conduct all outstanding reassessments that were suspended by December 31, 2020.  Until the end of the National Emergency, counties can conduct reassessments by videoconference.

Until December 31, 2020, when assessments and reassessments are conducted by telephone or videoconference, counties may accept self-attestation in lieu of original signatures on most required forms.  Original signatures are required for the request for paramedical services, designation of authorized representative, and request to provide waiver.

Until December 31, 2020, counties can continue to allow new IHSS applicants who cannot get a SOC 873 certification form from their health care provider to be considered at imminent risk of out of home placement.  Applicants should have an additional 45 days for good cause to submit a SOC 873 after the county requests it.

Paid sick leave for COVID-19 for IHSS providers will continue in effect until December 31, 2020.  The IHSS provider backup system and additional $2 for backup providers established in ACL 20-29, summarized here, will remain in effect until December 31, 2020.

The requirement for an in-person orientation for new IHSS providers and signing of the Provider Enrollment Agreement will continue to be waived until August 31, 2020.  Effective September 1, 2020, orientations can be conducted either in-person or by videoconference.  Providers enrolled between April and August, 2020 must complete the provider orientation and sign the Provider Enrollment Agreement by December 31, 2020.  In person presentation of government issued photo identification and Social Security card continues to be waived until December 31, 2020.  Until then, counties can accept mailed photocopies or faxes of those documents.  (ACL 20-75, July 6, 2020.)

In ACL 20-50, the California Department of Social Services implemented a temporary suspension of the requirement that applicants to be In Home Supportive Services providers be fingerprinted as part of their criminal background check and allowed a name-based check instead.  The suspension of the fingerprinting requirement is extended through July 31, 2020.

To remain a provider after July 31, 2020, all providers who were enrolled using a name-based check must complete the regular criminal background check requirements by July 31, 2020, including the fingerprint based background check.  (ACL 20-67, June 12, 2020.)

The California Department of Social Services (CDSS) informs counties that personal protective equipment is being made available to both In Home Supportive Services (IHSS) providers and recipients who requests it.  Personal protective equipment is available at the Public Authority offices in each county.  Each set of personal protective equipment will include a face mask and a pair of gloves. (ACL 20-61, June 1, 2020.)

The California Department of Social Services (CDSS) informs counties that personal protective equipment is being made available to any In Home Supportive Services (IHSS) provider who requests it.  Personal protective equipment is available at the Public Authority offices in each county.  Each set of personal protective equipment will include a face mask and a pair of gloves.  (ACL 20-57, May 19, 2020.)

This letter is superceeded by ACL 20-61, June 1, 2020, which adds that personal protective equipment is also available for IHSS recipients.