A review of EBT purging rules and the Notices that must go out (and when) to start the process, with the NOAs attached. Once benefits are expunged, they are permanently gone and cannot be restored. NOAs are required when 1) 10-Day Notice in the month prior to the account benefits becoming dormant when an EBT balance exists (i.e., one cent or more) for either CalFresh or cash; 2) After an account has become dormant, counties have the option of sending a NOA informing the cardholder that benefits will be removed if they have not been used for 365 days.
A NOA is not required to be sent for an aged CalFresh or cash account with a zero balance, or prior to account benefits reaching an inactive status, or when account benefits have been expunged. [Download]