ACL 09-50: Access To Public Assistance Case Records (9/30/09)

Supplements ACL 07-29 and reminds CWDs of state requirements that CWDs provide clients and their ARs unrestricted access to non-privileged or non-confidential information in public assistance case records, and to clarify existing law and regulations pertaining to client access to their case files. Access is not limitedto cases in which a hearing is requested. Counties are reminded that they must provide information that is supportive of a claimant’s position. There is a discussion of what may (or may not) be privileged, and a recommendation to get guidance from county counsel. [Download]