This ACWDL delineates the responsibilities of counties when providing language services to Limited-English Proficient (LEP) and
non-English proficient applicants/beneficiaries, and it establishes procedures to ensure that LEP and non-English proficient applicants/beneficiaries are informed that free interpreter services are available.
Counties are responsible for ensuring that LEP individuals have access to meaningful language services, and must take necessary steps to ensure that interpretive services and written translations are provided to LEP applicants/beneficiaries, regardless of the size of the language group. The letter contains six guidelines for providing appropriate service to LEP individuals. [http://www.dhcs.ca.gov/services/medi-cal/eligibility/Documents/c10-03.pdf]