The California Department of Social Services (CDSS) has issued new redesigned notices of action for CalFresh overissuances. The new notices are a change in form not content. The new forms are the result of a workgroup with assistance from outside experts to apply behavioral science to designing notices of action.
The new forms are no substitutes permitted and no formatting changes because the visual design of the form is intentional. Counties cannot modify or restructure the formatting or text of the forms. Counties must begin using the new forms as soon as administratively possible but no later than 12 months from the date of issuance of the All County Letter. If automation of the new forms is completed before the effective date, counties will need to use alternative means of providing the notices until programming is completed.
In addition, CDSS has issued seven of the new notices in large print using 18 point font for persons with vision impairments. (ACL 18-50, May 3, 2018.)