The California Tax Credit Allocation Committee (TCAC) has issued guidance for recertifications, services and work orders because of COVID-19. For households that start their 120 day certification/recertification period on or after March 20, 2020, management should provide households with a certification/recertification packet containing all TCAC required forms. Third party verifications should be sent to employers directly. Tenants should be able to return document via mail or drop box. TCAC strongly suggests giving tenants 60 to 90 days to gather and return information. Management agents can sign forms after the date the tenants signs and returns the forms if it is within the normal 120 day certification/recertification period.
For certifications and recertifications that were in process on March 19, 2020, management should provide households with a certification/recertification packet containing all TCAC required forms. Tenants should be able to return document via mail or drop box. Management agents can sign forms after the date the tenants signs and returns the forms if it is within the normal 120 day certification/recertification period.
Initial tenant income certification meetings and other necessary meetings will continue in person.
Any documentation signed after the normal 120 day certification/recertification period must have a statement in the tenant file stating why the recertification was completed late.
For work orders, management should notice tenants that any non-essential work order will be postponed. Remaining work orders should be scheduled based on need and severity.
Service amenities including access to the community room and after school programs should be limited for social distancing. All food-related programs should be suspended except for canned or prepackaged deliveries. For properties that cancel or postpone required service amenities, required hours must be made up before the end of 2020. (Tax Credit Allocation Committee Memo, March 19, 2020.)