COVID-19 resuming in-person requirements for RFA complaint investigations

In ACL 20-43, summarized here, the California Department of Social Services provided guidance regarding waiver of in-person various requirements for Resource Family Approval (RFA).  Effective July 1, 2020, all requirements for in person complaint investigations are reinstated.  All other waivers in ACL 20-43 remain in place.

Investigations of complaints that do not alleged serious health and safety risk may continue remotely on a case-by-case basis, if the state, county, or local public health department provides direction and/or shifts back to Stage 1, the resource family refuses entry because of their COVID-19 related concerns, or the resource family, child, or someone else in the household is experiencing symptoms of or has tested positive for COVID-19.  If in-person contact is not possible because of one of these exceptions, the flexibilities in ACL 20-43 may be used through August 5, 2020.  (ACL 20-71, June 18, 2020.)