EDD language access

The Employment Development Department (EDD) has agreed to several measures to increase language access.  EDD will continue to provide no-cost language interpreter services in any language; expand existing in-language phone lines that currently include Cantonese, English, Mandarin, Spanish and Vietnamese to include Armenian, Korean and Tagalog; and translate unemployment insurance documents for claimants into 15 non-English languages.

EDD is also building a multilanguage web portal, establishing a Language Access Office, and convening a multilingual advisory board. (News Release 22-11, February 28, 2022.)