Electronic signatures for CAPI

The California Department of Social Services (CDSS) has issued guidance regarding electronic signatures for the Cash Assistance Program for Immigrants (CAPI).  Counties that have electronic signature capability can use it for CAPI applications and redeterminations, as long as the process meets the requirements of the California Uniform Electronic Transactions Act, Civil Code section 1633.1 et seq. Counties can use electronic signatures for all CAPI forms, and for the SSP-14 form.

Counties must ensure that their electronic signature processes include: for telephone signatures, having necessary technology catalog and maintain an audio file to record verbal assent; for other electronic signature options, have the technology to catalog and retrieve an electronic record of the claimant’s actions; for non-paper applications, promptly give a printed application and instructions for correcting errors and omissions; using the date the application was received by the county, and implement confidentiality procedures.

CDSS is working on electronic signature capability for several additional CAPI forms, including the Statement of Facts, and waiver of recovery of overpayment. (ACL 24-41, June 14, 2024.)