The California Department of Social Services has issued clarifications about CalFresh timelines. For initial applications, after an application is filed, County Welfare Department (CWD) must process the application as soon as possible, but in no later than in 30 calendar days. Households who qualify for Expedited Service will have their applications processed within three calendar days following their application. CalFresh benefits are considered available when the household has an active EBT card and PIN, and benefits have been posted to the household’s EBT account and are available for use.
Households eligible for expedited service are: Households with less than $150 in monthly gross income and liquid resources (cash, money in checking or savings accounts, saving certificates, and lump sum payments) that are less than $100; or migrant or seasonal farmworker households who are destitute provided their liquid resources do not exceed $100; or households whose combine monthly gross income and liquid resources are less than the household’s monthly rent or mortgage, and utilities
CalFresh households may choose to pick up their EBT card at the CWD office or have the EBT mailed to their mailing address.
For Annual Recertifications, eligible households can remain eligible for CalFresh if they file the recertification application by the 15th day of the last month of their expiring recertification period and complete all required actions.
Households should receive a Notice of Expiration of Certification before the first day of their last month of recertification.
The CWD will consider any application for recertification submitted on or before the 15th day of the final month of the certification period to be on time. Submissions past this date will be considered untimely, but CWDs must process all recertification applications, including those that are submitted late.
For periodic reports, households receiving benefits must complete the SAR 7 Eligibility Status Report (SAR 7) by the 5th of the submission month. The SAR 7 determines if the reported information affects the household’s eligibility and/or benefit level for the next payment period.
SAR 7s submitted between the 1st and 11th calendar day of the submit month are considered timely, but any SAR 7 received past the 11th calendar day of the submit month is considered untimely. In that case, households will receive a discontinuance notice from the CWD, effective the end of the submit month.
Before benefits are terminated, the CWD must attempt to make personal contact via telephone, text, or other electronic message with the household to remind them of the SAR 7 report and collect the necessary information for it.
If the SAR 7 is submitted by the end of the 1st business day after the SAR 7 was due, the county will restore aid. CWDs must make benefits available to households eligible for ES no later than the third calendar day following the date of the application.
If a household fails to provide the required information or verification and becomes ineligible for CalFresh, benefits may be reinstated if the household complies within 30 days of the effective date of ineligibility. This Restoration of Aid waiver lasts through June 30, 2027.
Households who have previously received CalFresh but are not currently receiving benefits must file a new application to receive benefits again. However, under this waiver, a recently discontinued household that provides a missing report (like the SAR 7), required verification, and/or other required information to re-establish eligibility may be reinstated when there is at least one month remaining in the certification period after the effective date of ineligibility.
For Mid-Period Reports, the CWD must act on information that would increase the household benefits and not act on information that would decrease the household’s benefits. If reported information is actionable, the CWD must take action on the case effective no later than the first allotment issued 10 days after the date the change was reported. (ACIN I-35-25, July 11, 2025.)