Author: Stephen Goldberg

In-Person PIN changes

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To help combat electronic theft occurring because of fraudulent PIN changes, counties must now issue a new EBT card when there in an in-person PIN change request.  When an individual requests a change to their PIN in-person at a county welfare department office, the county must verify that identification and case information of the cardholder matches the information on the EBT card presented.  If the information matches, the county must issue a new card.

Counties must verify the cardholder’s identity by either 1) a photo ID, or 2) two points of personal identifying information from the case.  If the individual does not have proper identification or cannot verify any personally identifying information in their case, they must change the PIN by called the ARU, or changing the PIN in ebtEDGE.

If the last four digits of the physical EBT card do not match the last four digits on the terminal receipt, or the card details on the magnetic stripe do not match the information on the physical card, the county should refer to case to their Special Investigation Unit to investigate suspected fraud.  (ACL 24-92, December 18, 2024.)

Income Reporting Threshold for Fiscal Year 2025

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Effective October 1, 2024, a new CalWORKs Income Reporting Threshold (IRT) will be effective.  The new IRT amounts are in a chart attached to this ACL.  Income over the IRT amount must be reported mid-period, that is, when it occurs between semi-annual reports or annual recertifications.  Income that must be reported is the total combined earned and unearned income of the assistance unit.  The IRT reporting amount is 55% of the federal poverty level for a family of 3, plus the amount of income used most recently used to determine the assistance unit’s grant.  Income over the IRT must be reported within 10 days of receipt.

Assistance Units with no income or only unearned income are required to report income changes only if they receive new earned income that, when combined with other earned income, exceeds the IRT.

When income over the IRT is reported to the county, the county must determine if the income is reasonably anticipated to continue.  If it is reasonably anticipated to continue, the county must redetermine the CalWORKs grant amount using the new income amount.  If the grant will be decreased, the county must give timely and adequate notice to decrease the grant at the end of the month.  If the new income amount exceeds 130% of the Federal Poverty Level, the county must discontinue CalWORKs at the end of the month after timely and adequate notice is given.

It is possible that there will be some cases that are over the IRT, but under 130% of the Federal Poverty Level, where the assistance unit will not be eligible for a cash grant.  Those cases will have zero grant, but will be eligible for supportive services and CalWORKs special needs.

Counties must inform recipients of their IRT at application approval, at least once per semi-annual reporting period, and whenever the IRT amount changes.  The IRT level which the recipient was last notified of is used for reporting purposes.

These instructions also apply to Refugee Cash Assistance, Entrant Cash Assistance and Trafficking and Crime Victims Assistance Act.

The income reporting threshold for a CalWORKs assistance unit of 1 is $1,632, for 2 is $2,215, for 3 is $2,798, for 4 is $3,380, for 5 is $3,963, for 6 is $4,456, for 7 is $5,129, for 8 is $5,712, and add $583 for each additional member. (ACL 24-63, September 6, 2024.)

End of CalWORKs Quality Control requirement

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The California Department of Social Services (CDSS) has released the final regulations ending the CalWORKs Quality Control requirement.  The new regulations repeal the CalWORKs Quality Control cooperation requirement.  This means counties can not longer terminate CalWORKs benefit for allegedly not cooperating with a Quality Control review.  (ACIN I-51-24, October 24, 2024.)

Final Pregnancy and Pregnancy Special Needs Supplement regulation

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The California Department of Social Services (CDSS) has release the final regulations implementing changes to CalWORKs Pregnant Person Only cases and the Pregnancy Special Needs supplement.

The amended regulations make several changes:

  • Pregnant Person Only applicants are eligible to receive CalWORKs aid from the date of application regardless of pregnancy trimester.
  • Pregnant Person only applicants who cannot provide medical verification of pregnancy at the time of application can submit a sworn statement or verbal attestation to temporarily verify the pregnancy and receive cash assistance. Medical verification is required within 30 working days following submittal of the sworn statement or verbal attestation, which can be extended if the applicant is making a good faith effort to obtain medical verification.
  • Participants must report to the county within 30 days of end of their pregnancy not resulting in the live birth of a child.
  • Prior to discontinuing cash aid or the Pregnancy Special Needs supplement, counties must provide information about, and referral to mental health services.
  • Pregnant Person Only applicants and pregnant participants with other eligible children can submit a sworn statement or verbal attestation to issue the Pregnancy Special Needs payment when the medical verification of the pregnancy is not available. Medical verification is required within 30 working days following submittal of the sworn statement or verbal attestation, which can be extended if the applicant is making a good faith effort to obtain medical verification..
  • Increases the monthly Pregnancy Special Needs payment to $100.
  • Allows the use of sworn statement or verbal attestation for pregnant person applicants to be determined apparently eligible for CalWORKs and therefore eligible for temporary homeless assistance. (ACIN I-57-24, November 1, 2024.)

CAPI Cost of Living Increase

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Effective January 1, 2025, Cash Assistance Program for Immigrants benefits will increase by 2.5 percent.  This increase is because of the Social Security and SSI 2.5 percent cost of living adjustment (COLA) and the amount of CAPI benefits is linked to the amount of SSI benefits.

The COLA increase will also increase the presumed value of in-kind support and maintenance, the allowance for ineligible children in deeming situations, the sponsor’s allocation in sponsor deeming situations, and the allowance for parents in parent-to-child deeming situations.  (ACIN I-61-24, November 18, 2024.)

Changes to the Cal-Learn program

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The California Department of Social Services (CDSS) has issued guidance regarding changes to the Cal-Learn program. Cal-Learn is a statewide program for parenting and pregnant teens who are in the California Work Opportunity and Responsibility to Kids (CalWORKs) program. It is aimed at helping them graduate high school or its equivalent and forming healthy families. The program provides intensive case management, supportive services, and bonuses to encourage school attendance and good grades. To be eligible, recipients must be under the age of 19, live with their children, be in high school or an equivalent, and not be in foster care.

As of January 1, 2024, participants in the Cal-Learn program are no longer subject to a noncompliance process and financial sanctions within the program. Cal-Learn participants no longer face $100 sanctions for inadequate school progress or failing to submit report cards.

Exempt or deferred individuals who meet satisfactory progress standards in school are eligible for Cal-Learn bonuses. Participants must submit their report cards within 10 working days of them being released to receive bonuses. There are no changes to the time frame for issuing bonuses.

Participants who are in a situation or crisis that is destabilizing their family are eligible for a Cal-Learn exemption. A participant is experiencing a crisis or situation that destabilizes their family including but not limited to a risk of experiencing homelessness, lack of safety due to domestic violence, untreated or undertreated behavioral/mental needs, and the misuse of controlled substances or alcohol can now request a Cal-Learn exemption. Counties must accept a sworn statement as verification for exemptions. Cal-Learn exemptions must now be subject to annual redetermination, or only if the participant requested it earlier. Only deferred participants are entitled to continued case management while neither deferred nor exempt individuals qualify for Cal-Learn supportive services.

When a participant qualifies for a Cal-Learn exemption due to a situation or crisis destabilizing their family, they are eligible for Family Stabilization (FS), Homeless Assistance (HA), and the Housing Support Program (HSP), as appropriate. A family does not need to be exempt from Cal-Learn to access these programs.

As of January 1, 2024, counties must grant good cause to any Welfare-to-Work participant who is pregnant or parenting, participating in an education activity, and the education activity but who does not provide pregnancy and parenting accommodations in violation of Title IX or California Education Code Sections 66252, 66271.9, or 66281.7. Accommodations include excused absences for pregnancy, childbirth, or attending a child’s medical appointments. A participant’s verbal attestation is sufficient to establish good cause.

Currently, all adults are subject to the 60-month time-on-aid limit with certain exceptions and exemptions, but this does not apply to children. Any month an individual is eligible for, participating in, or exempt from Cal-Learn does not count towards the CalWORKs 60-month time-on-aid limit. This exemption does not apply to 19-year-olds who are eligible but not voluntarily participating in Cal-Learn.  (ACL 24-74, October 25, 2024.)