EBT card replacement with chip/tap cards

The California Department of Social Services (CDSS) has provided information about the replacement of current magnetic stripe EBT cards with chip/tap cards.  The new cards will be for CalWORKs, CalFresh, General Assistance, Refugee Cash Assistance (RCA), Trafficking and Crime Victims Assistance Program (TCVAP), Entrant Cash Assistance (ECA), Cash Assistance Program for Immigrants (CAPI), and Low-Income Home Energy Assistance Program (LIHEAP).  County equipment will be replaced in May, 2024.  New cardstock will be delivered to counties in May, 2024

In Summer, 2024, new chip/tap cards will be mailed to anyone with an active case, that is anyone who has accessed benefits in the last nine months.  The new cards will be mailed in three phases.  The first phase will be combined CalWORKs and CalFresh cases, GA, RCA, TCVAP, CAPI and LIHEAP.  The second phase will be cash-only benefits cases.  The third phase will be CalFresh only cases.

The existing PIN will carry-over to the new chip/tap card.  Cardholders will need to enter the PIN for each transaction with the chip/tap card.

SunBucks and Women, Infants and Children benefits will not be moved to the new chip/tap cards.

Counties should tell cardholders to use their replacement cards as soon as they receive them.  A successful transaction with the new card will activate it.  Cardholders can also activate their new card using the EBT Edge application, or by contacting the EBT customer service center.  Cardholders will have approximately 45 days after they receive their new card before their old magnetic stripe card will be unusable.

CDSS will monitor activation data and do direct outreach to cardholders who receive their new card but do not activate it.

Counties should refer questions to the EBT customer service center.

Any remaining magnetic stripe cards will be deactivated approximately 60 days after mass replacement is completed.  Cardholders who do not receive a new card can ask for their chip/tap card through the EBT Customer Service or the county.

Some retailers may not have equipment to accept chip/tap cards.  In most of those cases, the EBT card will need fall back to a magnetic stripe or manual key-in transaction.

Cardholders who are unhoused can have their replacement cards mailed to the county welfare department.  County welfare departments will get a list of cardholders who use the county welfare department mailing address for triage.  (ACWDL, June 24, 2024.)

ACL 14-25: Coordinated Care Initiative, Care Coordination Team (3/27/14)

In 2012, the Coordinated Care Initiative (CCI) was implemented. It is a model of care includes person-centered coordination of components, one of which is Interdisciplinary Care Teams (ICT). It combines home and community-based, primary care, and other Medicare and Medi-Cal services into one benefit package delivered through an organized delivery system administered by a participating Managed Care Health Plan.  This letter goes over the ICT process and rules. [Download]

DHCS ACWDL 14-01: Low Income Health Program Transition to Medi-Cal

Enrollees in the Low Income Health Program (LIHP) prior to December 31, 2013 have been and will continue to be administratively moved to MAGI Medi-Cal by DHCS until the end of March 2014.   These individuals were given a transition aid code which will remain in place until the next scheduled redetermination unless the enrollee makes a new application or reports a change in circumstance  that requires a new eligibility determination. For more information on the LIHP transition to Medi-Cal, view the letter here.