Child Support pass through in former assistance cases

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Effective May 1, 2024, all child support collections in cases where the family previously received CalWORKs benefts, including collections assigned to arrears owed to the government for recoupment of CalWORKs benefits, will be paid to the family receiving child support.  This change is not retroactive.  Collections in former assistance cases made before May 1, 2024 can still be retained by the government agency to recoup CalWORKs benefits paid to the family.

Effective May 1, 2024, child support collections that are passed through in cases where the family previously received CalWORKs, will count towards reimbursing the government agency for CalWORKs previously received by the family.  Any child support collected that exceeds the amount of CalWORKs received by the family will be passed through to the family.

Any pass through payments that cannot be delivered to the former aid recipient within six months will be retained by the government agency to recoup CalWORKs that was paid.  The former recipient has 12 months after the payment is used for CalWORKs recoupment to make a claim for that payment.  If the former aid recipient is deceased, collected child support will be used to recoup CalWORKs that was previously paid. (CSSI Letter 24-04, May 1, 2024.)

Changes to CalWORKs recipient financial eligibility test

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The California Department of Social Services (CDSS) has issued guidance regarding continuing financial eligibility for CalWORKs recipients.  When a family receiving CalWORKs has an income increase that takes over 130% of the Federal Poverty Level (the Income Reporting Threshold or IRT), they must report that to the county.  This is a report that must be made mid-period when it happens, this is between required semi-annual reports.

Counties must now determine continuing eligibility after an income report of income report determining: 1) whether the income is over the IRT; 2) if it is over the IRT, is it reasonable anticipated to continue; 3) if it is does the income reported, minus any of that income which is exempt from consideration for CalWORKs purposes, is more than the IRT.  If it is, the CalWORKs grant will be recalculated accordingly.  The critical change is subtracting any exempt income before redetermining eligibility and benefit amount.

Families must continue to report when their total gross and unearned income exceeds the IRT, but continuing financial eligibility will be determined after determining if the income is reasonably anticipated to continue, and whether it exceeds the IRT after subtracting exempt income.

This change also applies to Refugee Cash Assistance, Entrant Cash Assistance, and Trafficking and Crime Victim Assistance Program benefits.  (ACL 23-96, December 26, 2023.)

New policy for in person PIN changes on EBT cards

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The California Department of Social Services (CDSS) has a new policy about in person requests for changes to the PIN number on Electronic Benefits Transfer (EBT) cards. This policy change is because of an increase in in person fraudulent requests to change PIN numbers.

In person PIN changes at a county outside of cardholders residence will no longer be allowed.  Counties must tell people that they can change their PIN number by calling the Automated Response Unit number on the back of the card, or by using the ebtEDGE app or online portal.

If there is a pending intercounty transfer, the county must issue a new card.  If benefits remain on the old card from the previous county, the new county must change the PIN number.

For in person PIN change requests in the county of benefit issuance, counties must verify the identity of the person asking to change the PIN.  The identity information and the physical EBT card must match the case information in CalSAWS before the PIN is changed.  The county must also check the PIN change receipt to make sure the last four digits of the card number on the receipt match the physical card number.

Only the cardholder can change the PIN on their own EBT card.

To verify identity, the county must first use a photo ID.  If the individual does not present a photo ID, the county must verify two points of personal identifying information from the case:  name of any other persons on the case and their relationship on the case, date of birth, last four digits of Social Security Number, or address on the case.  (ACL 24-25, April 10, 2024.)

CalFresh treatment of earmarked income

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The California Department of Social Services (CDSS) has issued guidance regarding treatment of earmarked income when determining eligibility for CalFresh and benefit amount.  Earmarked income is income received by the CalFresh applicant or recipient that is designated for a particular purpose.

Unless the source of the earmarked income is otherwise excluded, recurring income that is earmarked and reasonable anticipated to continue is not excluded.  Earmarked income that is received only once, or that is so infrequent that it cannot be reasonably anticipated does not court for CalFresh purposes.

Education assistance that is not otherwise excluded from being considered income for CalFresh is excluded to the extent that it is earmarked by the lender, used for, or intended to be used for, education expenses.

Voluntary contributions from nongovernmental persons or organizations having no liability for the support of the recipient are excluded as income because they are also excluded under CalWORKs rules.

Excluded income is not subject to verification.  Counties can only request verification if the information provided by the applicant or recipient is questionable, that is,the information is inconsistent with the applicant or recipient’s prior statements or with other information the County has.  A county’s determination that information is questionable must be based on an individualized inquiry.  When verification is required, the county must use the CW 2200 form to request the verification, document in the case file why the information received was considered questionable, and state what documentation was used to resolve the questionable information. (ACIN I-01-24, January 5, 2024.)

Change to SSI In Kind Support and Maintenance shelter rule

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The Social Security Administration has published a final rule changing the In Kind Support and Maintenance (ISM) rule.  The ISM rule counted shelter that SSI recipient receives for less than fair market value as unearned income that could reduce Supplemental Security Income.  Effective September 30, 2024, only rent that is less than Social Security’s defined Presumed Market Value counts as ISM.  For 2024, the Presumed Market Value amount is $334.33.  (Social Security Dear Colleague Letter, April 17, 2024.)

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Refugee Cash Assistance income disregards

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Many refugees receive assistance from Reception and Placement (R&P) grants. R&P grants do not count as income for purposes of Refugee Cash Assistance.  The California Department of Social Services (CDSS) has directed counties to also disregard cash grants that refugees and other eligible individuals receive through programs determined by Office of Refugee Resettlement (ORR) to be equivalent to R&P programs for purposes of Refugee Cash Assistance.

ORR has determined that Welcome Corps and the Afghan Placement and Assistance program are equivalent to R&P. CDSS will advise counties if and when ORR identifies other programs as equivalent to R&P or CDSS determines that RCA income disregards should be extended to other federal resettlement initiatives. (ACL 24-16, March 8, 2024.)